Privacy Policy

Introduction

Kirkland Newborn Medicine ("we," "our," or "us") is committed to protecting the privacy of you and your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our patient portal, or receive care at our practice.

Please read this policy carefully. By using our services, you agree to the terms outlined here. If you have questions, please contact us.

Information We Collect

Personal Information

When you create an account, book an appointment, or use our services, we may collect:

• Name, email address, phone number, and mailing address
• Your child's name, date of birth, and demographic information
• Payment and billing information
• Communications you send to us

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain medical information about your child, including:

• Medical history and current health conditions
• Physical examination findings and growth measurements
• Diagnoses, treatments, and care plans
• Medications, allergies, and immunization records
• Clinical notes and consultation records

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, referring website)
• IP address and general location information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide medical care: Diagnose, treat, and care for your child
• Manage appointments: Schedule, confirm, and remind you of visits
• Process payments: Bill for services and generate superbills
• Communicate with you: Respond to messages, send follow-up care instructions
• Improve our services: Analyze usage patterns to enhance our website and patient experience
• Comply with legal obligations: Meet regulatory and legal requirements

HIPAA Compliance

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This means we:

• Maintain appropriate safeguards to protect your health information
• Limit access to your information to those who need it for treatment, payment, or healthcare operations
• Will not sell or share your health information for marketing purposes without your explicit consent
• Provide you with a Notice of Privacy Practices upon request

A full copy of our Notice of Privacy Practices is available at our office and will be provided to you at your first appointment.

How We Share Information

We may share your information in limited circumstances:

• With your consent: When you authorize us to share information with other healthcare providers or third parties
• For treatment:With other healthcare providers involved in your child's care (e.g., your pediatrician)
• For payment: With your insurance company if you submit a superbill for reimbursement
• Service providers: With trusted vendors who help us operate our practice (e.g., appointment scheduling, payment processing)
• Legal requirements: When required by law or to protect safety

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Staff training on privacy and security practices

Your Rights

You have the right to:

• Access and receive a copy of your health records
• Request corrections to your health information
• Request restrictions on how we use or share your information
• Receive an accounting of certain disclosures of your health information
• Opt out of marketing communications at any time
• File a complaint if you believe your privacy rights have been violated

Cookies & Tracking

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

We may use analytics services to understand how visitors use our website. These services collect information anonymously and report trends without identifying individual visitors.

Children's Privacy

Our services involve providing medical care to infants and newborns. We collect information about children only with parental consent and in connection with providing healthcare services. We do not knowingly collect information from children for marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: